Your most frequently asked questions
Can I come with my mates?
Of course! When you book your spot on NCS we’ll send you a code for any friends to use when booking their space – then as long as you’re in the same area, we’ll do our best to get you paired up. And don’t worry if you’ve already booked, just let us know on our Live Chat and we’ll aim to link your mates up with you. No worries.
No matter how many friends you bring, just remember – you’ll make loads more! It’s the biggest thing we hear from our grads.
Will there be WiFi?
Good question, nobody wants to be away from Instagram for too long. It will depend which NCS experience you take part in, but most accommodation for Phase 1 and 2 should have all the WiFi you need – along with plenty of sockets to keep your phone juiced up. How else could you tell the world how much fun you’re having!
What exactly do you mean by accommodation?
It is a bit of a vague word isn’t it. But it’s only because we want to find the best locations possible for you, to make sure you get the most from your experience. So we do look at different ones each year meaning they can change. You could be living it up in university halls, kipping under the stars in a festival-style wigwam, or maybe some new place we haven’t even discovered yet!
Depending where you do NCS, you may be told straight away by your local NCS team where you’ll be staying. But if things aren’t final yet, we aim to let you know the exact details about a month before your NCS experience starts – so book your spot now and we’ll keep you posted.
Am I allowed stuff like straighteners and makeup?
Sure! It’s important you feel comfortable from start to finish, so bring along whatever you need to feel at ease (within reason that is – we may not have room for your TV or drum kit). Even if you’re sleeping under the stars there will still be showers and places to get ready for your day ahead, so rest assured you’ll feel at home.
How much does NCS cost?
We will never ask you for more than a £50 contribution, which will guarantee your spot on either our spring, summer or autumn experiences. Everything is then all inclusive, from food to accommodation to transport to the amazing things you’ll be getting up to!
At certain times of the year we sometimes ask for even less – but if you’re ever not sure you can afford it, don’t let that stop you booking a space. We have a bursary scheme available for times just like this, and it’s 100% confidential too. Just drop us a line and we’ll see what we can do!
Do I need extra £££ on Phase 1 and 2?
In short – no. Your £50 covers all of your food, accommodation and activities in Phase 1 and 2, so there’s not anything you’d need extra £££ for. Some people have brought a tenner along before just to make them feel comfortable, so if you’d like to do the same then go for it!
Obviously in Phase 3 you’re back on home turf so you might need change for the bus or money for your lunch. But it’s your neighbourhood so you’ll know better than us.
Will I ever be forced to do an activity?
Nope that’s not our style. You can absolutely sit out if you really don’t want to do something without feeling any pressure. No-one will ever force you to do anything, and that includes your mates!
What we may do though is encourage you to challenge yourself where you can. Use your NCS experience as a chance to explore another side of you, or do something you’ve never done before. But in the end it’ll always be your decision.
Does NCS count towards UCAS points?
Not at the moment, but keep in mind UCAS look for more than just points. We’ve seen universities look very favourably on people who have graduated from NCS because it shows you have a wider range of skills and experience. And while we’re at it, employers are also looking for more than just grades – it’s you as a whole they’re interested in!
Is there a curfew?
Well, yes there is a ‘lights out’ time. But only to make sure you feel totally refreshed and energised for each action-packed day, and to help you make the most of your experience. After all, you don’t want to waste it! Plus not everyone is a night owl, so we aim to find the right balance to suit everybody.
Can I bring my phone?
Big question, but yes don’t panic you can keep up with the outside world while on NCS. In fact we want you to share and shout about your experience! There will be times that we’ll ask you to leave your phone behind – like if you’re about to take the plunge into an outdoor activity – but apart from that go nuts!
What about my Xbox or PlayStation (or both)?
Unfortunately not, but it’s safe to say you won’t miss it! From learning how to start a campfire to just relaxing around it with your new mates, there’s going to be so much for you to experience that we’re willing to bet you won’t think of those home comforts once.
How old do I have to be to come on NCS?
The main rule is you’ll have to still be under 18 during the residential parts of the NCS experience. Put simply, if you’ll be 16 or 17 on the 31st August this year you can join NCS this summer! Spring and autumn are slightly different so chat to your local NCS team or to us directly if you’re not sure about the dates and we’ll clear things up. Or just make sure you book your place now so you don’t risk missing out next year!
I have a disability – can I still take part?
We’re committed to making NCS open to everyone and will look to accommodate any young people with disabilities wherever possible. Also all our providers are trained to a high standard to be able to assess individual needs and help everyone enjoy the NCS experience.
Is there a contact number I can give my parents?
Sure, you can contact us on 0800 197 8010. Also once you’ve actually started your NCS experience, emergency numbers will be prepared and given out by your local NCS team.
What Are Your Opening Hours?
We're open 8am-9pm Mon-Sat and 8am-6pm Sun and Bank Holidays.
Christmas opening hours:
24th Dec - 9am - 4pm
25th Dec - Closed
26th Dec - Closed
27th Dec - 9am - 6pm
28th Dec - 9am - 6pm
29th Dec - 9am - 6pm
30th Dec - 9am - 6pm
31st Dec - 9am - 4pm
1st Jan - Closed
When will I know if I’ve got a place on NCS?
Once you’ve completed your application and paid your contribution, we’ll check that no important details are missing and let you know if we need anything else (such as further medical or support information). Then once that’s all tied up, you’ll get either an email or letter in the post confirming your place on NCS!
If you can no longer take part in NCS this year, please let us know as soon as possible so we can give your place to someone else. Or if you need to change to a different NCS experience because of dates clashing, just get your parent or guardian to log into their online account and select from the other options in your area. The sooner they do this, the more likely we’ll be able to get you onto another NCS experience. Even if the dates are full up we can still add you to a waiting list, but that will mean giving up the place you already have.